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We strive for 100% customer satisfaction. I you receive a package or product that is damaged, defective, or we ship you the wrong product by mistake we will gladly exchange or refund your total order within 30 days.
If returned for any other reason you will be responsible for the shipping both ways, (the original shipping cost as well as the return shipping) as well as a 20% restocking fee. The returned material must be in the original condition with no cuts or marks on the material.
In order to make a return you must contact us first and discuss the situation at which time we will issue you a return number.
Get in touch using the following information to discuss the possibility of a refund or return of your purchase:
Phone (Toll Free): 1-800-328-0960
Phone (Local): 651-451-6289